Skip to main content
SSU ship logo and 'Salem State University' text

Library Updates: Services During the Coronavirus Outbreak

Summary of Services

The Berry Library and Learning Commons building (including the lobby area) is temporarily closed. Although the building may be closed, the virtual library is still here for you, with even more resources available electronically than ever! 


Virtual Library Help Desk

Please send your library questions to or create a Library Service Desk ticket via SSU's online help portal.
You can also leave a message at the following phone numbers and someone will get back to you asap:

Library Help Desk: 978.542.6230
Reference Help Line: 978.542.6766


Faculty Online Guide to the Library and Online Workshops 

This online guide for faculty has been updated to provide additional how-to instructions regarding the use of online library resources and course materials as faculty bring their courses online.

You will also find a schedule of online (Zoom) workshops given by librarians for faculty.  Join any session and ask your questions, get tips.


Due Dates are Extended...and Book Drops are Now Open

The due date for any physical item that is currently checked out has been extended until September 8, 2020. This includes books and other media. However, please return your books to the library whenever you can.

As of Friday, June 12, the book drop boxes are open and available at both entrances to the library for the return of books and materials. Materials will be retrieved and checked in every 2-3 business days, so please note that a returned book may continue to appear on your library record for a few days after you return it. If you see a book you return remains on your record more than a week after you returned it, please report it by submitting a Library Service Desk ticket and someone will get back to you.  



This guide on how to find e-books provides links to sources providing access to e-books during the COVID-19 outbreak. In addition to the Berry Library's collection of e-books, many databases and publishers have made e-books freely available for a limited time. We are grateful for these additional resources during this difficult time. Please use these collections while the Library's print collection is inaccessible.


Interlibrary Loan (ILL) 

Requests for Interlibrary Loan articles can be submitted through the ILL online request form, from links within databases, or by sending an email with your citation to ssu_ill@noblenet.orgBook requests (or other returnable items, movies, audiobooks, etc.) will be saved and ordered when we are no longer working remotely. Please send any interlibrary loan questions to


Course Reserves

Print reserve materials are not available right now, but many publishers are making their textbooks and course materials available online for free for the Spring 2020 semester due to COVID-19. 

Library staff are currently investigating the texts needed for each course that currently has print reserves in the library to see if there are digital alternatives. Library staff are adding links to those digital materials in the Course Reserves database when they find them. Please search for your course number in the Course Reserves database to see if your materials are available online. 

For Faculty: Requests to add or remove Course Reserves for this semester can be still submitted by filling out the forms below. Course Reserves forms for printed materials will be saved and processed as soon as the physical library reopens. If materials are available digitally, a staff member will contact you as soon as possible with more information. Please send any reserves questions to 

Placing physical items on reserve for courses has been temporarily discontinued. Please check back soon for information regarding placing electronic resources on reserve.