1. 001 Business Letters for All Occasions by Corey Sandler; Janice KeefeISBN: 9781440514739
Publication Date: 2008-06-01
"Inside you'll find proven templates and model letters for every type of business situation--and text format--including: Sales pitches that land the account Press releases to guarantee you media coverage Customer service letters that build customer trust and loyalty Collection requests to ensure prompt payment Internal corporate memos to update employees on important changes Email, text messaging, and instant messaging protocols that save time."