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Library Work Study Student Employee Training Guide: Library IT Help

Sotware in the Library

Need IT help: Send an IT Help Desk ticket https://jira.salemstate.edu/servicedesk/customer/portal/7 or send an email to IT-Helpdesk@salemstate.edu or call 978-542-2036

Please send your library questions to libraryhelp@salemstate.edu or create a Library Service Desk ticket via SSU's online help portal.
You can also leave a message at the following phone numbers and someone will get back to you asap. Library Help Desk General Line: 978-542-6230 or  Reference Help Line 978-542-6766

 

Adobe Acrobat XI Pro

Adobe Digital Editions

Adobe Forms Central

 

IBM SPSS Statistics


Microsoft Office

Magnifier


Overdrive for Windows


Paint


Internet browsers:

Google Chrome

Mozilla Firefox

Internet Explorer

Safari (Mac computers)

 

VLC Media Player

Quick Time

Windows Media Player

Windows DVD Maker

Cyberlink Power DVD

 

 Scanner computer: Programs

  • Zoom Text 10
  • Zoom Text Videos
  • Zoom Text Keyboard Information
  • Jaws 14.0
  • Kutzweil 3000
  • Omnipage Professional 15
  • Paper Port
  • Mass CHIP V3.00
  • Magnifier
  • Dragon/Naturally Speaking 12.0
  • Adobe Forms Central.

Room 101: Adaptive Room

Programs on computer

  • Dragon Naturally Speaking 12.0
  • ZoomText 10
  • JAWS 14.0
  • Kurzweil 3000
  • Mass CHIP v300 r328
  • Scanner
  • One buttom studio recording
  • Power Maid