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Frederick E. Berry Library and Learning Commons

Spaces & Technology


Connecting to Wireless Internet

From a computer

  1. Select "eduroam" network for the list of WiFi networks.
  2. Enter your SSU login information. If connecting to eduroam for the first time please include in your username.
  3. Click "Join" or "OK" and then click "Connect".

From a mobile device

  1. Select "eduroam" network for the list of WiFi networks.
  2. Enter your SSU login information. If connecting to eduroam for the first time please include in your username. 
  3. Click "Join" or "Done" and then click "Connect".
  4. Accept the certificate (iOS only).
  5. If your web browser does not open automatically, open it and go to
  6. Accept the Use Policy.
  7. Select "Students, Faculty & Staff."
  8. Enter your SSU login information.
  9. Click "Continue."


Using Databases Off-Campus

When prompted, use your Salem State network/wireless network user name & password to log into resources when you're off-campus. Students, use your Navigator login credentials. Faculty, use your Polaris login credentials. If you've forgotten your password, use the "Forgot Password?" links on the Navigator and Polaris login pages.

There are many State of Massachusetts libraries that have resources available without a user name & password. If you're physically located outside of Massachusetts when accessing the resources, use your library barcode number to log in.

Troubleshooting Off-Campus Access Problems

Firefox does not work for off-campus access to resources. Please use another web browser to access our resources.

If you are having trouble with other browsers, try clearing your browser cache. To clear your browser cache, open your browser and press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac).


ITS Help Desk

Please open a Help Desk ticket with ITS. Include what database you are trying to access, whether you reach the login screen or not, and where you are accessing the database from (on- or off-campus).