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OverDrive @ SSU Library: FAQs

An online guide to OverDrive digital, downloadable audiobooks and eBooks.

OverDrive Help!

      

Our OverDrive site provides numerous help options! Check them out any time you are on the site by clicking on the black "Help" link at the top of the left hand column on the page.

Options for help on this page include the Device Resource Center, Digital Books Tour, and the following:

Is my device compatible??

Whether you are planning to listen to an audiobook or read an eBook, you will need to know if your device is compatible.

OverDrive tests a large variety of devices and provides a list of compatible devices for you.  They include what types of OverDrive files work with each device, so you know what type of file to choose when you go to check out.  Whether you are using a desktop or laptop computer, eReader, tablet, portable audio device, or mobile phone - you will want to check this list.  (There is also a list of incompatible devices)

Want more OverDrive content?

As a Massachusetts resident you can apply for an eCard to the Boston Public Library.

Once you do that you can try out their OverDrive content as well.  

Links are provided below.

FAQs

SSU Library/NOBLE OverDrive collection specific questions:

Q: Where should I start if this is my first time using OverDrive?

A:  Click on the "Help" link on OverDrive's home page (or see link in box to left) and then "OverDrive Help" from the options provided.  


Q:  Is there any special software needed?

A:  OverDrive Media Console is needed for Audiobooks and Adobe Digital Editions for eBooks.  If you do not already have the software on your computer, you will be able to easily download each when completing your check-out.  The OverDrive App is needed for your mobile phones and tablets.  An Amazon account is needed for borrowing Kindle titles.


Q:  Who can borrow from this OverDrive collection?

A:  SSU students, faculty and staff with a valid Clipper Card (as well as patrons of other NOBLE libraries).


Q:  How long do I get to borrow an eBook/Audiobook?

A:  You will have the option of choosing between 3 check out periods 7, 14, or 21 days.


Q:  How many eBooks/Audiobooks can I have checked out at one time?

A:  Currently you can have a maximum of 4 titles out at one time.


Q: When my lending period is up do I have to return the item online?

A:  No, you never have to worry about remembering to return your books!  The item will expire automatically at the end of the lending period.


Q: Can I return an item early?

A: You can return eBooks early, but not most Audiobooks.  

To return an eBook early, open Adobe Digital Editions on your computer then in "Library View," click on the book you want to return.  You should see a button next to the title that will list an option that reads "Return Borrowed Item."  

If using the OverDrive App you can return EPUB eBooks early only by deleting the book. When you delete the book, you will see an option for "Return and Delete."  

If using a Kindle you will need to log-in to your Amazon account and go to your Kindle library where your borrowed "digital library" title should appear. "Return this book" will be an option under "Actions."  The title will disappear from your Kindle, but remain in your account's library with the option to purchase or delete it.

You can return MP3 audiobooks early if you are using the OverDrive app for Android, BlackBerry, iOS or Windows Phone.


Q: Can I place a hold on an item?

A:  Yes, you can place a hold on an item by clicking on "Place a hold" you will be prompted to log-in with your library card number and e-mail address if you have not already.  You will be notified via e-mail when the book is available to be downloaded.  You will have 5 days to check out the title.


Q: How do I figure out if my device is compatible with OverDrive?

A:  Click on the link provided to OverDrive's "Device Resource Center" in the box to the left of this one or on OverDrive's Help page.


Q:  Where can I find additional help for using OverDrive with my Amazon Kindle or Barnes & Noble Nook?

A:  Besides the OverDrive site, try these links...  Public Library Books for Kindle @ Amazon.com or Using a Kindle Fire or B&N Nook? by Okahoma Citty Community College Library


Q:  Want more information on eBooks and eReaders?

A: Try the SSU Library's eBooks & eReaders LibGuide